Planning Your Trip

One of Abdali Hospital’s objectives is to enhance the patient experience through integrating clinical, hospitality and concierge services for its international patients and their families. The hospital’s International Patient Department is responsible for providing full concierge and hospitality services that include: travel planning, air ambulance and evacuation, visa arrangements, meet and greet, airport pickup and drop off, long and short hotel stay bookings and any hospitality services our patients and their companions may require.

While providing our round-the-clock, 24/7 services, we believe that Abdali Hospital patients and their families should experience our hospitality and warmth through our services, that reflect the generosity of Jordanians. You and everyone you care about are in safe hands when using our services; whether you are arriving, departing or transferring. Our clinical and non-clinical services aim to enhance patient positive experiences to the maximum.

We offer the service of planning and handling your entire trip, this gives you the opportunity to focus solely on your health. Upon requesting this service, our concierge service will coordinate all of your travel arrangements which includes ticket bookings made according to your approved treatment plan by our medical team.

Contact concierge at Abdali Hospital

Email: [email protected]

Phone: +962798770111

Most nationalities do not need a visa to enter Jordan. A Visa can be obtained upon arrival to Queen Alia International Airport (QAIA) or any other land borders to Jordan with a fee of 40 JOD paid upon issuing.

Some nationalities require pre-approval for visa to enter Jordan with a processing time of 48 hours, at most. Click here for the Jordan Ministry of Interior e-visa portal. Our concierge service can support the visa process.

Contact concierge at Abdali Hospital

Email: [email protected]

Phone: +962798770111

Through our sister company Arab Wings, we provide medical evacuation services that ensure efficiency and safety for you and your loved ones. Our Medical team of dedicated professionals can have the appropriate medivac aircraft available in as little as 4 hours notice, 24/7 anywhere in the world.

Please contact [email protected] or call +962796100561

Abdali Hospital provides complimentary Meet & Greet services at Queen Alia International Airport (QAIA).

Our meet and greet services include:

Meet and Greet upon arrival at Queen Alia International Airport (QAIA).
Porter Service and assistance at the check-in counter.
Fast-track through check-in, Immigration, and Security.
Escort service through Duty Free shop.
Escort service to boarding gate.

Complimentary pick-up and drop off services from and to Queen Alia International Airport (QAIA) to Abdali Hospital and/or hotel, transport to the appointments during your stay and transport back to the airport are complimentary through our International Patient Department.

Our 24/7 airport pick-up and drop off services are a hassle-free option: our staff along with a car and driver will welcome you at the visitors’ longue and accompany you to your destination. We provide the same services for airport drop off.

For cases that require special medical transfer; Abdali Hospital ambulance services are available to our patients based on our medical team's recommendations.

Clear communication between doctor, patient, and families is essential for building a trustful relationship and making informed decisions. All staff at Abdali Hospital, medical and administrative, speak Arabic and English fluently. If required, we are able to provide you with experienced interpreters that will accompany you during all your appointments and examinations.

Upon request, a member of our chauffeur-service will be at your disposal for any other local rides.

The Abdali Hospital team will be glad to help you select and reserve the hotel/residence of your choice with discounted corporate prices, especially at Boulevard Abdali located 5 minutes walking distance from the hospital. All our selected hotels and rental apartment partners in Boulevard Abdali share our commitment to provide our patients and guests with maximum hospitality and top-quality services.

Contact concierge at Abdali Hospital

Email: [email protected]

Phone: +962798770111

Following our core values of integrity and compassion, our clinical and administrative staff are trained and aware of all cultural and religious aspects of our patients.

Our concierge service team is delighted to provide information and advice about appropriate rehabilitation, special treatment centers, hospitality and entertainment options post discharge, according to your needs. These include, for example: