Job Summary:
The role of the Commercial Representative is to generate measurable growth by attracting patients from inside & outside of Jordan. The ultimate responsibility is growing the hospitals’ revenue.
Key Responsibilities:
- Identify, prioritize, and execute business development opportunities and strategies:
- Assess potential opportunities in the market and develop and execute the right channels: network of referring agents, relationship with insurance, embassies, hospitals and doctors, medical assistance and evacuation companies etc.
- Understand and report on competitive landscape, physician movement, payers’ strategies; and provide real-time intelligence to adjust our strategy and resource allocation
- Develop and manage to process to continuously build and convert a sales pipeline with clear priorities:
- Conduct leads visits and develop relationships to originate new opportunities: corporates, medical assistance companies, high net worth families, agents, and other potential leads
- Organize events, doctors’ visits, etc. to generate leads
- Develop a network of referring agents to generate leads
- Collaborate with the marketing team to create marketing collateral and campaigns to support business development.
- Develop proposal templates, framework contracts and tailored offers for specific targets.
- Manage end to end international patient handling process from their country to the hospital in Amman:
- Support all aspects of patient journey from gathering medical reports, getting quotations for the hospital, getting visa arrangements, supporting any other travel arrangements needed, in coordination with the hospitals’ international team.
- Manage current accounts and increase share of wallet.
- Monitor and manage performance and sales results and adjust activities and plans accordingly. Prepare monthly reports for management.
- Identify opportunities for continuous improvement and contribute to specific improvement initiatives.
Qualifications, skills & experience:
Education:
- Bachelor of Science in Business Administration, Marketing, Healthcare management, Science; or MD experience in business development is preferred.
- Training in marketing and communication a plus.
Experience:
- 5 years of experience in sales/business development, with a proven track record of generating growth
- Experience in marketing and PR a plus but not essential
- Excellent communication skills at all levels of the organization
Skills:
- English and Arabic language competency
- Self-starter
- Team Work
- Good management and organization skills
- Communication Skills
- Adaptability
- Problem-Solving Skills